When a Vaccination Record Expires
The recovery process for a pet whose vaccination record has already lapsed, from the moment the status reads not current.
First, know the record has lapsed
Recovery starts with knowing there is something to recover. When a record passes its expiry date, PawPermit stops showing that pet as current, so a lapse is visible on your dashboard rather than discovered at the desk on the day of a visit.
A status that reads not current is the signal to act. You are working from the record's actual date on file, not a guess about whether a certificate is still good.
Request a fresh record right away
A lapsed record does not need a phone call to fix. PawPermit sends the owner a secure upload link so they can add a current certificate the same way they did the first one, from their phone, with nothing to install.
The request goes against the same pet, so the new record files itself in the right place. You are asking for one updated document, not restarting the pet's whole history.
Hold the pet out until it is verified
While the record is lapsed, the pet's status stays not current, which is the honest state to work from until a new document is in hand. The point of the status is to keep a pet with an expired record from slipping through as though nothing changed.
Because the status comes from the record on file rather than a note someone typed, you are not relying on memory to know which pets are cleared and which are still waiting on proof.
Restore current status on upload
When the owner uploads the fresh certificate, PawPermit reads and verifies it the same way it does any record, and flags it for review only if the scan is low-confidence. Once verified, the pet's status returns to current on its own.
That closes the loop without a manual step. The lapse surfaced early, the request went out on its own, and the pet is back to a verified, current record instead of a lingering gap.